28 Mars Casino Terms and Conditions

Welcome to the official 28 Mars Casino terms and conditions page. This document, referred to throughout as the user agreement or simply the T&Cs, governs your use of the 28 Mars Casino website, mobile app and every game, bonus and service offered on the platform. By creating an account, you confirm that you have read, understood and accepted these terms and conditions in full. If you disagree with any part of these general terms, you must not register or use the site. These 28 Mars Casino terms of use apply equally to desktop, Android APK and iOS Progressive Web App users, and they work alongside our Privacy Policy and Responsible Gambling Policy to form the complete casino policy of the operator.

1. Acceptance of These Terms and Conditions

These 28 Mars Casino terms and conditions constitute a legally binding terms of service agreement between you (the player) and 28 Mars Casino, a brand operated by a company registered and licensed by the Government of Curaçao. Continued access to the site, placing a deposit or spinning a single reel is treated as acceptance of the current site rules. We recommend that every Australian player revisit this page periodically, since the 28 Mars Casino rules may be updated to reflect new regulatory or operational requirements.

1.1 Eligibility and Age Restriction

• You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to open an account.
• You must be located in a jurisdiction where online casino play is not prohibited.
• You confirm the information supplied during sign-up is truthful and accurate, in line with our registration terms.

2. Account Registration and Verification (KYC)

Registration is free and requires a valid email address, a secure password and basic personal details. According to our registration terms, each player may hold only one account per household, IP address, payment method or device. Duplicate accounts will be closed and any related winnings forfeited under our general rules.

2.1 Know Your Customer (KYC) Procedure

To comply with anti-money-laundering obligations, 28 Mars Casino applies a mandatory KYC verification process before the first withdrawal is processed. You may be asked to provide:

1. A copy of a government-issued photo ID (passport, driver's licence or national ID card).
2. Proof of address dated within the last three months (utility bill or bank statement).
3. Proof of payment method ownership (e.g. front of a bank card with the middle digits masked).

Failure to complete identity verification may result in withdrawal delays or account suspension, as detailed in these casino rules.

3. Deposits and Withdrawals

28 Mars Casino accepts a broad range of payment options, including PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin and standard bank transfer. The following table summarises the key limits referenced in these withdrawal terms.

All withdrawal requests are subject to successful KYC verification and confirmation that wagering requirements attached to any active bonus have been fully met. These withdrawal terms exist to protect both the player and the platform from fraudulent activity.

4. Bonuses, Promotions and Wagering Requirements

New players can claim a welcome package worth up to A$500 plus 100 free spins across their first three deposits: 100% up to A$200 + 50 free spins on the first deposit, 50% up to A$150 + 30 free spins on the second, and 75% up to A$150 + 20 free spins on the third. All bonus funds are governed by these bonus terms, which form an integral part of the wider 28 Mars Casino terms and conditions.

4.1 Wagering Requirements Explained

Every bonus credited to your account carries a 35x wagering requirement on the bonus amount before any related winnings can be withdrawn. These 28 Mars Casino wagering requirements must be completed within the timeframe stated in the specific promotion, typically 30 days. Not all games contribute equally toward wagering; slots generally contribute 100%, while table games may contribute less or nothing, in accordance with our bonus terms.

4.2 VIP Programme

Loyal players progress through five VIP tiers — Bronze, Silver, Gold, Platinum and Diamond — unlocking cashback ranging from 10% to 20%. VIP benefits remain subject to the same general rules and casino policy that apply to standard accounts.

5. Gaming Rules and Fair Play

28 Mars Casino offers over 4,000 games from 50+ studios, including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City and Relax Gaming. Every title uses a Random Number Generator (RNG) certified by independent testing laboratories, ensuring outcomes are fair and unpredictable. These casino rules guarantee that no player, employee or third party can influence a game's result.

6. User Conduct and Prohibited Activities

By accepting this user agreement, you agree not to engage in any of the following, which are strictly forbidden under our site rules:

• Creating multiple accounts to abuse bonuses or promotions.
• Using bots, scripts or automated software to play games.
• Using a VPN or proxy to disguise your true location.
• Attempting fraud, chargebacks, collusion or any form of deceptive conduct.
• Providing false identity or payment information during registration.

Breach of these general rules may lead to immediate account suspension, forfeiture of funds and reporting to relevant authorities where required.

7. Limitation of Liability

To the maximum extent permitted by law, 28 Mars Casino, its owners, employees and affiliates shall not be liable for indirect, incidental or consequential damages arising from use of the platform, including but not limited to technical failures, internet interruptions or third-party software errors. Nothing in these 28 Mars Casino terms and conditions excludes liability that cannot lawfully be excluded under Australian consumer protection principles applicable to players accessing the site from Australia.

8. Account Closure and Self-Exclusion

You may close your account at any time by contacting support. 28 Mars Casino also reserves the right to suspend or terminate accounts that breach these terms of service. For responsible gambling, we offer deposit, bet, loss and session limits, cooling-off periods of 24 hours, 48 hours, 7 days or 30 days, and self-exclusion options of 6 months, 1 year, 5 years or permanently. These tools are a core part of our casino policy and reflect our commitment to safer gambling.

9. Changes to These Terms and Conditions

28 Mars Casino may amend these terms and conditions at any time to reflect legal, regulatory or operational changes. Updated general terms take effect immediately upon publication on this page. Continued use of the site after changes are posted constitutes acceptance of the revised 28 Mars Casino terms of use.

10. Governing Law and Dispute Resolution

This user agreement is governed by the laws applicable to operators licensed by the Government of Curaçao. Any dispute arising from these terms and conditions should first be raised with our customer support team; unresolved complaints may be escalated to the relevant licensing authority. These 28 Mars Casino rules aim to ensure disputes are handled fairly, transparently and promptly.

11. Intellectual Property

All logos, graphics, game software, text and design elements on the 28 Mars Casino site remain the property of the operator or its licensed content providers. Reproducing, copying or distributing this material without permission breaches these terms of use and may result in legal action.

12. Data Protection

28 Mars Casino uses 256-bit SSL/TLS encryption to protect personal and financial data. Information collected during registration and KYC verification is processed in line with our Privacy Policy and these general terms, and is never sold to unrelated third parties.

13. Contact Details

Our team is available via live chat 24/7, with email support at [email protected] replying within 12 hours. Questions about these 28 Mars Casino terms and conditions, deposits, withdrawals or bonus eligibility can be directed to our support staff at any time.

Frequently Asked Questions

What are the 28 Mars Casino terms and conditions?

They are the official terms and conditions governing registration, deposits, withdrawals, bonuses and gameplay across the 28 Mars Casino platform, forming the complete user agreement between the operator and every player.

What wagering requirements apply to bonuses?

All promotions carry a 35x wagering requirement under our bonus terms, to be completed before related winnings become withdrawable.

Do I need to verify my identity?

Yes. KYC verification is mandatory before your first withdrawal, as outlined in our registration terms and broader casino rules.

Where can I read the full site rules?

The complete site rules are published on this page and updated whenever our casino policy changes.

By playing at 28 Mars Casino, you confirm acceptance of these 28 Mars Casino terms and conditions in their entirety. We encourage every Australian player to review this user agreement regularly, understand the wagering requirements attached to bonuses, and play responsibly using the limits and self-exclusion tools available. For any further questions about our terms of service or general rules, contact our 24/7 support team at [email protected].